F.A.Q.

General

  • What is LuxFox?
  • What services do you offer?

Booking

  • How do I book my appointment?
  • How can I choose a beauty professional?
  • Can I book an appointment if I’m not able to download the app?
  • Where will the appointment take place?
  • Can I choose the date and time on my own?

Style

  • Do I have to choose a service or a look from your catalogue or can I come up with my own style?
  • I’m stuck with the decision on my next haircut. Can you help me to choose one?

Treatment

  • How can I be sure that a stylist or artist is qualified enough?
  • How should I prepare for my appointment?
  • How long will the appointment be?

Other

  • Can I work at LuxFox, too?
  • What products and tools do the beauty professionals carry with them?
  • What if I have a problem with my service?
What is LuxFox?

LuxFox is a beauty platform that presents a brand-new concept for Germany of on-demand beauty services. Our website or mobile app enables you to get your hair, makeup artist or even yoga trainer right to your door in a matter of minutes - and all this in just several clicks! Choose who is going to be your next beauty professional from our large catalogue of specialists near you.

What services do you offer?

At LuxFox you will be amazed by a number of on-demand beauty services we offer. They include such popular day-to-day services as manicure, pedicure, haircut, updo, blowout, yoga or personal training and many others.

However, we also have something special for you - now there’s no more need to worry about your bridal look and run from one beauty parlor to another spending loads of time and money on that. Make your wedding day happy and memorable - no more stress and rush with LuxFox!

Apart from this, LuxFox beauty professionals offer you such special services as massage, waxing and beauty services for men. And all this in one click only!

How do I book my appointment?

There are two ways of making an appointment with LuxFox beauty specialists: via our website [insert the link to the website] or through our mobile app [insert the link to AppStore]. Pick your beauty professional from our database, choose appropriate date, time and location - and here we go! Your hair, nail or makeup artist will be at your place on time with all necessary equipment!

How can I choose a beauty professional?

At LuxFox we offer you a large, almost endless catalogue of beauty experts near you. Every LuxFox professional has his or her own profile where the portfolio, ratings and reviews are displayed. Choose the one you favored the most and make an appointment in a matter of seconds!

Can I book an appointment if I’m not able to download the app?

Sure! On our LuxFox website [insert link to contact form or appointment page] you can make an appointment in the same manner as through our app. Several clicks and the appointment is made!

Where will the appointment take place?

Where to get your beauty services done is now your own choice! With LuxFox there’s no more need to go to the city centre and choose the beauty parlor so long in advance, spending hours on reading reviews and scrolling the websites. Be it your house, flat, office or even a hotel room - our specialists will come directly to your location and get everything done on spot.

Can I choose the date and time on my own?

Sure, as soon as you select your LuxFox beauty specialist, you will have an opportunity to choose appropriate date and time that would suit both your schedule and your beauty professional’s one.

Do I have to choose a service or a look from your catalogue or can I come up with my own style?

The lookbook that we offer on the website present the basic beauty services you may need on a daily basis or the latest trends in fashion industry. If you are seeking something special - contact a beauty professional and ask whether she or he is able to deliver your special request!

I’m stuck with the decision on my next haircut. Can you help me to choose one?

Yes, we at LuxFox offer you on our website dozens of look books from the world-renowned brands that you can get inspiration from! Also, you may find it interesting to look through numerous articles and interviews with famous beauty experts from all over the world. Therefore, you will definitely find something that works best for you! We at LuxFox are always eager to help you, be it a regular beauty service or your life-changing appearance experiment.

How can I be sure that a stylist or artist is qualified enough?

All of our LuxFox beauty professionals go through a thorough selection to become a part of our team. Moreover, we personally verify their qualification in order to deliver you the highest quality on-demand beauty services.

How should I prepare for my appointment?

Before the appointment with our beauty professional, we recommend you to do the following, depending on the beauty service you chose:

Blowout: you hair is to be damp but not wet. Wash you hair 10-15 minutes before the appointment and quickly dry it with a towel. Then your beauty expert will be able to deliver the best result imaginable!

Updos: in this case your hair needs to be dry and clean.

 

Makeup: do not forget to remove all previous makeup, cleanse and moisturize your skin prior to the artist’s arrival.

We would also ask you to notify your beauty professional in advance on the matter of allergies or other special requests you may have.

How long will the appointment be?

The time that the appointment will take depends on the beauty service you seek. For basic blowouts and updos you may need less than an hour, and for a daily makeup your specialist might need up to 30 minutes.

However, for some special services such as bridal or event look you may need to allocate more time. Ask your LuxFox professional about the approximate duration of your appointment. LuxFox is always striving to make your beauty appointments as quick as possible, delivering you the best quality on the market.

Can I work at LuxFox, too?

Sure! We are always open to new faces in our LuxFox team. Working as a beauty specialist on our platform may become your freelance hobby you do in your free time, or your full-time gratifying job. You simply need to apply to LuxFox, and after your qualification verification and tests you can start you awe-inspiring journey in the world of beauty. Moreover, as a freelance beauty specialist you can be your own boss - manage your appointments and create your own schedule!

What products and tools do the beauty professionals carry with them?

Our LuxFox beauty experts always have everything at hand depending on the service you demanded. Makeup artists have all of the necessary professional brushes and loads of high quality makeup materials; hair and nail stylists also have essential tools and beauty products with them - so there’s no need to worry about it! However, if you have special requests or allergies, please contact your beauty specialist in advance so that she or he picks everything you need.

What if I have a problem with my service?

If you faced some issues with services from our beauty professionals, please contact us and we will immediately proceed to finding a solution to your problem!

General

What is LuxFox?

LuxFox is a beauty platform that presents a brand-new concept for Germany of on-demand beauty services. Our website or mobile app enables you to get your hair, makeup artist or even yoga trainer right to your door in a matter of minutes - and all this in just several clicks! Choose who is going to be your next beauty professional from our large catalogue of specialists near you.

What services do you offer?

At LuxFox you will be amazed by a number of on-demand beauty services we offer. They include such popular day-to-day services as manicure, pedicure, haircut, updo, blowout, yoga or personal training and many others.

However, we also have something special for you - now there’s no more need to worry about your bridal look and run from one beauty parlor to another spending loads of time and money on that. Make your wedding day happy and memorable - no more stress and rush with LuxFox!

Apart from this, LuxFox beauty professionals offer you such special services as massage, waxing and beauty services for men. And all this in one click only!

Booking

How do I book my appointment?

There are two ways of making an appointment with LuxFox beauty specialists: via our website [insert the link to the website] or through our mobile app [insert the link to AppStore]. Pick your beauty professional from our database, choose appropriate date, time and location - and here we go! Your hair, nail or makeup artist will be at your place on time with all necessary equipment!

How can I choose a beauty professional?

At LuxFox we offer you a large, almost endless catalogue of beauty experts near you. Every LuxFox professional has his or her own profile where the portfolio, ratings and reviews are displayed. Choose the one you favored the most and make an appointment in a matter of seconds!

Can I book an appointment if I’m not able to download the app?

Sure! On our LuxFox website [insert link to contact form or appointment page] you can make an appointment in the same manner as through our app. Several clicks and the appointment is made!

Where will the appointment take place?

Where to get your beauty services done is now your own choice! With LuxFox there’s no more need to go to the city centre and choose the beauty parlor so long in advance, spending hours on reading reviews and scrolling the websites. Be it your house, flat, office or even a hotel room - our specialists will come directly to your location and get everything done on spot.

Can I choose the date and time on my own?

Sure, as soon as you select your LuxFox beauty specialist, you will have an opportunity to choose appropriate date and time that would suit both your schedule and your beauty professional’s one.

Style

Do I have to choose a service or a look from your catalogue or can I come up with my own style?

The lookbook that we offer on the website present the basic beauty services you may need on a daily basis or the latest trends in fashion industry. If you are seeking something special - contact a beauty professional and ask whether she or he is able to deliver your special request!

I’m stuck with the decision on my next haircut. Can you help me to choose one?

Yes, we at LuxFox offer you on our website dozens of look books from the world-renowned brands that you can get inspiration from! Also, you may find it interesting to look through numerous articles and interviews with famous beauty experts from all over the world. Therefore, you will definitely find something that works best for you! We at LuxFox are always eager to help you, be it a regular beauty service or your life-changing appearance experiment.

Treatment

How can I be sure that a stylist or artist is qualified enough?

All of our LuxFox beauty professionals go through a thorough selection to become a part of our team. Moreover, we personally verify their qualification in order to deliver you the highest quality on-demand beauty services.

How should I prepare for my appointment?

Before the appointment with our beauty professional, we recommend you to do the following, depending on the beauty service you chose:

Blowout: you hair is to be damp but not wet. Wash you hair 10-15 minutes before the appointment and quickly dry it with a towel. Then your beauty expert will be able to deliver the best result imaginable!

Updos: in this case your hair needs to be dry and clean.

 

Makeup: do not forget to remove all previous makeup, cleanse and moisturize your skin prior to the artist’s arrival.

We would also ask you to notify your beauty professional in advance on the matter of allergies or other special requests you may have.

How long will the appointment be?

The time that the appointment will take depends on the beauty service you seek. For basic blowouts and updos you may need less than an hour, and for a daily makeup your specialist might need up to 30 minutes.

However, for some special services such as bridal or event look you may need to allocate more time. Ask your LuxFox professional about the approximate duration of your appointment. LuxFox is always striving to make your beauty appointments as quick as possible, delivering you the best quality on the market.

Other

Can I work at LuxFox, too?

Sure! We are always open to new faces in our LuxFox team. Working as a beauty specialist on our platform may become your freelance hobby you do in your free time, or your full-time gratifying job. You simply need to apply to LuxFox, and after your qualification verification and tests you can start you awe-inspiring journey in the world of beauty. Moreover, as a freelance beauty specialist you can be your own boss - manage your appointments and create your own schedule!

What products and tools do the beauty professionals carry with them?

Our LuxFox beauty experts always have everything at hand depending on the service you demanded. Makeup artists have all of the necessary professional brushes and loads of high quality makeup materials; hair and nail stylists also have essential tools and beauty products with them - so there’s no need to worry about it! However, if you have special requests or allergies, please contact your beauty specialist in advance so that she or he picks everything you need.

What if I have a problem with my service?

If you faced some issues with services from our beauty professionals, please contact us and we will immediately proceed to finding a solution to your problem!